Plan: All plans
Role: All teammates
Automated Reference Checks help you collect structured, confidential feedback from a candidate’s former colleagues, managers, or peers. By automating the process with Spark Hire Meet, you can save time, reduce bias, and uncover key details about a candidate’s past performance before making your final hiring decision.
Limitations
You can create and edit Reference surveys only in Meet.
Add Reference checks to a workflow
👤 Role: All teammates with permission to edit positions
- In Recruit, click on a position and navigate to the position’s workflow.
- Add a new step or select an existing one.
- Change the step type to Automated Reference Check.
- Choose an assessment from the drop-down menu. Surveys displayed here are the Reference surveys created in Meet and available for use in Recruit.
- Select an expiration date for the Reference Check. By default, it’s set to expire after 3 days; however, you also have the option to select "Never Expires" if you wish to keep it open indefinitely.
- Choose the number of references you'd like to request.
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If you want the assessment to automatically start when a candidate reaches the step, turn on the Auto-start toggle.
Send reference checks to candidates
When a candidate reaches the Reference Check step in Recruit:
- Recruit will automatically send the Reference Check to the candidate when they reach the assessment step.
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Candidates will receive an email invite to submit the references’ details.
- To complete the request, they must provide each reference’s name and email address. They may also include additional information, such as the following reference’s details:
- Phone number
- Job title at the time they worked together
- Relationship to the candidate
- Company name
- After the candidate submits a reference, their contact information will appear on the candidate’s profile.
- Once submitted, references are automatically sent the reference survey.
📝 Note: If either the candidate or the reference doesn’t respond, Spark Hire Meet will send them a reminder email, so they don’t miss the deadline. You can view the full step-by-step process here.
Non-submitted assessments
Expired reference check
Spark Hire Meet assessments will expire according to your settings for the step at midnight PST. When the reference check expires, the step will be completed in Recruit, and the summary of the step will indicate that the step has expired.
A “Proceed with candidate?” step will be automatically created and assigned to the person with a role on the hiring team according to your settings, and they will be able to choose whether to go/no-go with the candidate or resend the interview invitation.
View assessment results
When all references are submitted:
- The step is marked as complete in Recruit. If not all references respond after several days, the recruiter can decide to manually complete the step.
- Recruiters and hiring managers can view the references’ feedback under the Evaluation tab on the candidate profile.
Have more questions? Contact us at recruit.support@sparkhire.com
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