If a candidate profile contains hiring processes that actually belong to a different candidate, for example, because two candidates were incorrectly merged, you can detach those processes and create a new, separate candidate profile.

Limitations

1. Only one new candidate can be created per detach. To separate more than one hiring process from a candidate profile, you’ll need to rerun the process.
2. Stopped hiring processes cannot be detached.
3. Suggested candidate details are only available for candidates merged after this feature was released. For older merges, details must be edited manually.

Detach hiring processes

1. Open the relevant candidate profile and go to the Positions tab.

2. Select the hiring process that you would like to detach and click Detach processes.

   

3. Review the suggested candidate details that will be added to the new profile.
   • If the processes were merged after this feature was released, Recruit will suggest the original candidate's name and contact details from the stored merge history.
   • If the merge happened before this release, you will need to edit the details manually.

4. Click Detach.

   

What happens after detaching

• A new candidate profile is created with the details you selected. The original candidate retains all other processes.
• The detached process keeps its original status and source.
• The action is recorded in the activity log of the new candidate profile.

Re-evaluating after detaching

If you want to re-run duplicate detection on a candidate that was previously unmerged, click Look for duplicates on the candidate profile. Any previous "different" decisions related to these candidates will be cleared before the new search runs.