When you head out of the office, use Recruit’s Away Mode to enable message forwarding. Your email messages from candidates and sources will be sent to a selected teammate, so they can fill in for you and continue the conversations.

Enable away mode

1. From your avatar at the top right, select My Account, and then navigate to the Away mode tab.

2. Set Message forwarding to Enabled.

3. Select the teammate to whom your messages will be forwarded.

4. Click Save.

   

What happens after you've enabled away mode

• Message forwarding only applies to external conversations over email messages, such as conversations with candidates and sources. The selected teammate can respond to continue the conversation.

• You will receive all the correspondence in your inbox so you can catch up when you're back.

Access and permissions

When selecting the teammate who will receive your messages, consider the following:

• All messages will be forwarded, including messages about discreet positions and other positions the selected teammate might not have access to.

• In case a message is related to a position or a candidate that the selected teammate does not have access to, they will still be able to continue the conversation via email, but they will not be able to access the position or candidate in Recruit.

Have more questions? Contact us at recruit.support@sparkhire.com