Marketing professionals often use analytics tools to measure campaign performance. For careers websites, tracking conversions, that is, visitors who submit applications, is essential.

To track when candidates submit applications, you can set up a "Thank you" page that works with your analytics tools, such as Google Analytics. This lets you monitor application submissions as conversions. To set it up:

1. Create a page on your careers website with a message like: "Thank you for applying! We’ll be in touch if there’s a good fit."

2. Tell Recruit where this new page is located.

3. If you use the WordPress plugin: In WordPress, go to the Recruit plugin settings page (Settings > Recruit). Select the “Thank you” page you’ve created and click Save.

4. If you use a custom implementation: Ask your developer to include the Thank You page URL using the thankyou-url parameter when initializing the Recruit API. For more info, see the Recruit API page.

• Careers websites hosted on Recruit: Updates may take up to 30 minutes to appear.

• Custom careers website: Updates are affected by two caching layers:

  • Recruit’s side: Changes take up to 30 minutes to process.

  • Your website’s side: Check with your web developer. If your website updates every 30 minutes, it may take up to an hour for changes to appear.

To allow candidates who cannot find a suitable position to submit their resume, follow these steps:

1. In Recruit, create a new position, name it something like “General application”, and publish it. Then, copy the Recruit Position ID from the Position > Description tab and share it with your developer.

2. Ask your developer to create a link on your careers page, such as “Can’t find a suitable position? Send us your resume!”. When candidates click this link, they’ll see the embedded application form using the Recruit application widget and the Position ID of the general position.

3. Ensure your developer filters out the general position using the Recruit Position ID so it doesn’t appear among your active job openings.

When a job is posted on an integrated job site that is not hosted by Recruit, Recruit doesn't automatically know the URL because it depends on the site's settings. A unique code is generated when the first viewer accesses the newly posted job page. This code informs Recruit of the correct link to the job on your site.

In simpler terms, until someone visits the new job page that was posted, the link within the job in Recruit will direct users to the main job page. To update this link (position > Settings tab), simply visit the job page.

To find your Company UID and API token, from your avatar at the top right, navigate to Settings > Sourcing > Careers Website. Scroll down to Integrated website > Careers API and you'll find the Company UID and API token.

Please, note that you need Owner, Admin, or IT admin permission to access this section.

Yes, you can restrict your application form widget to load only on specific domains by whitelisting them in Recruit. Follow these steps to set it up:

1. In Recruit, from your avatar on the top right, navigate to Settings > Sourcing > Careers website.

2. Scroll down to Integrated domains and enter the domains allowed to embed Recruit’s Careers API widget, separated by commas:

   

This feature is especially beneficial for very large companies that support multiple domains. For example, if your company operates multiple websites, each with its own domain, you may want to ensure that your application form widget is only accessible on the specific domains you've authorized.

A candidate's source may appear as "unknown source via careers website" when Recruit cannot correctly attribute the candidate to a known source despite the candidate applying through the company's careers website. This can happen if:

• The candidate applied via the careers website but there was no trackable link or the referring domain did not match any configured source domains in Recruit.
• The source for the referring domain or campaign is missing or not properly set up in Recruit.
• The candidate was referred from a platform or job board that submits candidates via email or an unknown method, causing the system to default to "unknown source via careers website."

Recruit tracks candidate sources by creating a tracking cookie when candidates reach the careers website, valid for 30 days. If the source is not recognized or the cookie is missing/expired, the source may default to unknown.

To avoid this:

• Verify that the careers website is integrated with Recruit and uses the Application form widget.
• Check that all known referring domains (e.g., LinkedIn, job boards, platforms) are added as source domains in Recruit.
• Confirm that trackable links are used in campaigns and job postings to ensure accurate source attribution.
• If candidates are applying via email or unknown platforms, consider adding those domains or contacts as sources.