Recruit sends email notifications to streamline the recruiting process. These include discussions about candidates, invites to interviews, notifications about new tasks, and periodic reports.

Ensure employees receive emails properly

When starting to work with Recruit, it’s important to ensure that emails are received properly by users in the company and not blocked as spam.

To do this, ask your IT admin to whitelist the following IP addresses and domains on the company’s mail servers:

IP addresses:

• 159.135.229.156

• 141.193.33.119

• 69.72.44.176

• 69.72.40.162 

Domains:

• comeet.co

• comeetreply.com

• comeet-notifications.com

• comeet.intercom-mail.com

Send emails from the company’s domain

By default, Recruit sends messages from an email domain that includes your company's name, like <teammate-name>@<company-name>.recruit-notifications.com. However, to reduce the risk of messages being flagged as spam, we recommend configuring Recruit to send emails through a subdomain of your company's own domain.

To set up Recruit to send messages from your company’s own email domain:

1. Decide on a dedicated email subdomain for recruiting-related correspondence, for example, @joinus.your-company.com or @careers.your-company.com.

2. Ask your IT administrator to reach out to us at recruit.support@sparkhire.com and let us know which email domain you want to use. We'll provide your IT admin with the necessary instructions to:

   • Add MX, CNAME, and TXT records, enabling Recruit's email service to send messages from your company's email domain.

   • Route all incoming email messages sent to the dedicated email subdomain to our email service.

3. Once these changes are implemented, have your IT admin contact us again at recruit.support@sparkhire.com. We'll then start sending emails using your own domain.

Using Outlook

If you’re using Outlook, follow these steps to make sure emails from Recruit always go directly to your Outlook Inbox.

1. Select Actions > Junk E-mail > Junk E-mail Options… from the menu in Outlook.

2. Go to the Safe Senders tab.

3. Click Add…, type in “comeet.co”, and click OK.

4. Click Add…, type in “comeetreply.com”, and click OK.

5. Click Add…, type in “comeet-notifications.com”, and click OK.

6. Click OK again.

Using Gmail

Help prevent messages from certain IP addresses from being marked as spam by adding them to an email allow list. Messages from these addresses won't be marked as spam by Gmail.

Email allow lists are always applied to your entire domain. You can’t create email allow lists that apply to specific organizational units only.

1. In the Admin console, go to Menu > Apps > Google Workspace > Gmail > Spam, Phishing and Malware.

2. On the left, select the top-level organization. This is usually your domain.

3. On the Spam, phishing, and malware tab, scroll to the Email allowlist setting. Or, in the search field, enter email allowlist.

4. Enter the IP address of the sending mail servers you want to add to the allow list. To add more than one IP address, enter an IP range (using CIDR notation) or separate individual IP addresses with commas.

   📝Note: Enter public IP addresses only. This setting doesn't support private IP addresses.

5. At the bottom of the page, click Save.

Changes can take up to 24 hours but typically happen more quickly. You can track changes in the Admin audit log.

Have more questions? Contact us at recruit.support@sparkhire.com