Plan: All plans
Role: Hiring team
Candidate self-scheduling saves time by allowing candidates to select a time for the interview based on the availability of interviewers and meeting rooms.
Prerequisites
- Ensure your account Admin has configured Auto-scheduling.
- Connect your calendar and configure your scheduling availability.
- Make sure that the interviewers’ and the meeting room's settings combination allows available time slots.
Invite candidates to self-schedule
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In Recruit, navigate to the relevant interview step and select Schedule > Invite candidate to select a time.
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Review the interview settings:
Meeting room—If a meeting room is required for the interview, you can select a single meeting room or multiple. The candidate will only be presented with times when at least one of the selected meeting rooms is available. When the candidate selects a time, the meeting room will be reserved. Please note that meeting room reservation requires Auto-Scheduling Pro.
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Online meeting—If this is a video meeting, select Add Zoom meeting (a link to a Zoom meeting will be included in the invite to the candidate and the interviewers) or Use custom link (you'll need to add your own video interview link). Please note that Zoom meetings are included in the Ultimate and Enterprise plans.
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Review the message to the candidate before sending it. You can also switch to a custom template which has the "select a time for your interview" attribute, by clicking on "Templates".
After the message is sent, you will see an indication on the interview step that shows that the candidate was invited to select a time for the interview.
📝 Note: By default, the interview time selection link expires 5 days after it's sent.
The candidate selects a time
When the candidate clicks on the link in the invitation, they will be prompted to select their preferred time. To show the interviewer’s availability, Recruit uses either the Scheduling user at the company level, the account of the user who invited the candidate to select a time, or the interviewer’s user.
If the interviewer hasn't linked their calendar to Recruit, the system can still display their availability to the candidate:
- Through the calendar of the event organizer with access to the interviewer's calendar (in this case, the event organizer's calendar has to be connected in Recruit).
- Through the Scheduling user.
Recruit will indicate if there are available time slots for the next 7 days in the interviewer's calendar. Candidates always see the most up-to-date availability at the moment they open the scheduling link.
💡 Tip: Learn how to schedule interviews across time zones.
When the candidate confirms the selected time, the interview will be scheduled. That means:
The candidate receives an invite with the interview details.
Interviewers are notified and invited to the interview.
A meeting room is reserved (if specified as required for the interview).
The person who invited the candidate to select a time for the interview is notified that the interview is now scheduled.
No time slots available
Recruit recognizes and indicates if there are no available time slots to be offered to the candidate.
No suitable time found
If the candidate can't find a suitable time, they can suggest alternative times by selecting Can't find a suitable time. Candidates will be prompted to provide a minimum of 3 windows of availability and they can add a note to the interviewer.
When confirmed, the person who invited the candidate to select a time will receive an email message with the details. They can then schedule the interview in Recruit accordingly.
FAQs
Why aren't there any available time slots?
This can happen for one of the following reasons:
- One of the interviewers' calendars is full.
- The meeting room calendar is fully booked.
- There aren't time slots available for all interviewers and one of the meeting rooms.
To provide more availability, consider the following:
- Check the teammate's settings to make sure they set their available time slots.
- If a meeting room is required, select more meeting rooms to increase the number of options. Only one meeting room will be reserved for the interview.
- Free up time on the interviewers' calendars.
- Block time for interviews on the interviewer's calendars.
What happens if there is no free time?
In case the candidate clicks the invitation to select a time but no time options are available, then the candidate will be requested to provide 3 windows of availability. An email message will be sent to you (as the person who invited the candidate to select a time) with the candidate's availability. From there, you can work internally to adjust the interviewer's schedule or reply to the candidate to continue the conversation.
What does it mean that one of the calendars is not accessible?
A special indication will be shown if one or more of the interviewers' or meeting rooms' calendars are not accessible for retrieving their availability. This can happen because:
- The teammate doesn't have their calendar connected in Recruit or has not activated the available time slots according to these instructions.
- The interviewer's or the meeting room's calendars don't have the correct permissions.
Fix accessibility: Google Calendar
- Open the calendar's settings.
- Make sure the accessibility settings are set according to these instructions.
Fix accessibility: MS Office 365
- Open the calendar's settings.
- Make sure the accessibility settings are set according to these instructions.
| 💡Tip: Learn how to Configure your availability for interviews. |
Have more questions? Contact us at recruit.support@sparkhire.com
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