Plan: Growth, Enterprise
Role: All teammates
The outreach status of a lead tells you where you stand in your communication with potential candidates. It helps you track who you've contacted, who's responded, and who needs follow-up.
How outreach status updates work
Outreach statuses can be updated manually, but also update automatically in the following cases:
When you send an email to a lead through Recruit, their status automatically updates from Not contacted to Contacted.
When a lead responds to your email, their status automatically updates to Responded.
⚠️ Important: If the outreach status is updated automatically, it cannot be changed manually.
Manually update outreach status
Navigate to the relevant lead’s profile and click Outreach status next to the source.
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Choose one of the options from the dropdown:
Not contacted
Contacted
Responded
Once the lead’s outreach status is updated, a notification will appear in their Activity log, detailing the original and new statuses.
Have more questions? Contact us at recruit.support@sparkhire.com
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