Spark Hire Recruit's integration with HireRight makes it simple to run background checks as part of your hiring workflow.

Before getting started

Make sure your account owner or admin has activated the integration.

Add HireRight to your workflow

1. In Recruit, click on a position and navigate to the position workflow.

2. Add a new step or select an existing one.

3. Select HireRight from the list of available step names.

4. Select the relevant assessment from the dropdown menu. These options represent the different background check packages available to you.

5. The selected package will be displayed on the step.

   1. When the order is initiated using this position, the package will be automatically selected.

   2. You can update the package during the order initiation process to another package if you need to.

Create Custom position fields (Flex fields)

In addition to the Flex fields mapped via the integration by default, you can optionally set up additional custom Flex fields (Custom position Fields in Recruit). These fields can be used for reporting, invoicing, and other purposes.

1. From the left-side menu, go to Settings > Data > Position fields.

2. Click ➕Add Category.

3. Name the field something that makes it easy for your team to identify and then click Add.

   1. You can select between dropdown and free text: Choose whether or not the recruiter and hiring manager can add free text, or opt for a pre-populated dropdown field.

   2. Ensure to tick the Required to publish checkbox.

4. The field will be added as a new Position field. Once a field is created, it can be incorporated into the description when creating new positions or modifying existing ones.

5. Set up the relevant values for the new Position field (Flex field) on the relevant positions.

6. Provide the field name to your HireRight technicalconsultant. They will confirm once the field is configured.

Enable SMS text invites (optional)

The integration allows you to send SMS text invites in addition to email invitations.

Prerequisites & limitations

• The candidate must have a phone number entered in Spark Hire Recruit.

• The position must be set up to allow SMS invites.

• SMS invites may not be available in all countries or with all mobile carriers. However, they are supported in most locations, including the USA.

To allow SMS invites for a position:

1. In ReFrom the left-side menu, go to Settings > Data > Position fields.

2. Add a new category with the following details:

   • Name: AllowTextMessagesToCandidate

   • Type: Dropdown

   • Options: true & false

   • Required to publish

3. Set the value to true for all relevant positions.

Initiate a background check

1. In Recruit, click on a position and navigate to the relevant candidate.

2. On the candidate's workflow, select the HireRight step and choose the appropriate background check package:

   • Packages are dynamically retrieved from HireRight.

   • If a package is already configured for the position, it will be selected automatically.

3. Click Start to submit the request. Once submitted successfully, the status will update to Sent.

HireRight will then invite the candidate to complete the required background check forms.

Review background check status

In Recruit, you'll see real-time status updates, including: Sent, Sent to Applicant, Pending Applicant, In Progress, and Completed. Once the background check is completed, a Proceed with Candidate? step will be automatically created in the candidate's workflow in Recruit.

Within the candidate profile, you'll see:

• HireRight request ID

• Order status

• Adjudication status

• Product level statuses

• Adjudicate date (if applicable)

• Consumer dispute status (if applicable)

• Results status:

  • Passed: Adjudication status is "Meets Company Standards" (or equal status).

  • Failed: Adjudication status is “Does Not Meet Company Standards” (or equal status).

  • Review: Adjudication status is “Client Review Required” (or equal status), or the order does not have adjudication.

Access background check reports

1. From the candidate profile, click the Open as user on HireRight link.

2. Log in to HireRight using your company ID, username, and password.

3. The HireRight Enhanced Report will open. To navigate directly to your HireRight account, click the HireRight Dashboard button.

Have more questions? Contact us at recruit.support@sparkhire.com